Question 1

How long does delivery take in the UAE and Oman?

Accepted Answer

Orders are usually prepared within one business day. Delivery within the UAE takes 1–3 business days, and to Oman 2–5 business days. Final timeframes and cost appear at checkout.

Question 2

Which currency are prices shown in?

Accepted Answer

Prices are shown in AED for the UAE and OMR for Oman. You can change the country from the switcher at the top of the page, and the currency is confirmed at checkout.

Question 3

Can I return a product?

Accepted Answer

Yes — unused products in their original, sealed packaging can be returned within 14 days of delivery. For hygiene reasons, opened fragrances cannot be returned.

Question 4

Do you offer gift wrapping?

Accepted Answer

All products ship in Oudrion's premium packaging. For special occasion wrapping or a gift card, add a note to your order or contact us.

Question 5

How do I know which oud suits me?

Accepted Answer

Start from the profile you prefer (earthy, sweet, smoky), or visit our Dubai or Muscat branch to try fragrances with our advisors. You can also read our guide in the Journal.

Question 6

Do you ship to the rest of the GCC?

Accepted Answer

We currently serve the UAE and Oman, and are working on adding Saudi Arabia, Kuwait, Qatar and Bahrain. Follow us on Instagram for launch news.